Refund policy

30-Day Return and Refund Policy

At Nutirox, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Window

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must be in its original condition, unused, with all original packaging and accessories included. Proof of purchase or your order confirmation is required.

How to Request a Return

To start a return, please contact our customer support team at

support.nutirox@gmail.com with your order number and the reason for your return.

Please wait for return instructions and authorization before sending any item back. Items returned without prior approval may not be accepted.

Return Shipping

If your item arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

For other returns, please contact our customer support team for instructions regarding return shipping costs.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges, if any, may be non-refundable where permitted by applicable law.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photos of the issue. We will review your request and work with you toward an appropriate resolution.